Too Little Water. Too Much Water. Would Your Business Keep Operating?

Too Little Water. Too Much Water. Would Your Business Keep Operating?

In parts of Europe, exceptionally low river levels are disrupting shipping, industrial supplies and energy production.

Across parts of ASEAN, heavy rain, floods and landslides are affecting communities, roads and normal operations.

The conditions are completely different. The business consequence can be surprisingly similar.

Employees may be unable to reach work. Suppliers may miss deliveries. Electricity or internet services may become unreliable. Offices and facilities may become inaccessible. Customers may still expect your service to continue.

The disruption may not even happen at your own office. It could affect a cloud provider, data centre, outsourced support team, equipment supplier or another business your service depends on.

Management should understand:

• Which customer services must continue first?

• Which locations and suppliers they depend on?

• Whether employees can work safely elsewhere?

• How long the business can manage without power or internet?

• What alternative suppliers or processes are available?

• Who will update customers when delivery is affected?

Choose one service your customers depend on and trace everything required to keep it operating. Then ask what would happen if one location, supplier or utility became unavailable.

Takeaway: The weather event may be local, but the disruption can travel through your supply chain and reach your customers.

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